Return and Refund Policy
At Big Hockey, we aim to ensure that all our customers are satisfied with their purchases. However, if for any reason you are not completely satisfied, please review our Return & Refund Policy below:
**Returns:**
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
**Refunds:**
Once we receive your returned item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
**Shipping:**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Damaged or Defective Items:**
If you received a damaged or defective item, please contact us immediately at [your email] to arrange for a replacement. We will cover all shipping costs in such cases.
**Contact Us:**
If you have any questions on how to return your item to us, feel free to contact us at [your email].
This Return & Refund Policy was last updated on [Date].
Please consult with a lawyer or legal expert to ensure that your Return & Refund Policy meets all legal requirements for your specific business model and location.
**Returns:**
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
**Refunds:**
Once we receive your returned item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
**Shipping:**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Damaged or Defective Items:**
If you received a damaged or defective item, please contact us immediately at [your email] to arrange for a replacement. We will cover all shipping costs in such cases.
**Contact Us:**
If you have any questions on how to return your item to us, feel free to contact us at [your email].
This Return & Refund Policy was last updated on [Date].
Please consult with a lawyer or legal expert to ensure that your Return & Refund Policy meets all legal requirements for your specific business model and location.
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At-Your-Door Service
BOOK HEREBig Hockey offers on-site skate sharpening starting at competitive rates, providing quick, precise service right to your location for optimal convenience and performance.
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On-Site Service
See where we will beFind us outside your tournament for on-site, competitively priced skate sharpening. Stay sharp, stay in the game!
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Groups, Events & Team Services
Contact usGet the whole team ready for the big game with Big Hockey! Book us once, and we'll sharpen everyone's skates at a great group price. It's easy, affordable, and ensures all players are at their best. Plus, we offer special deals for teams and tournaments. Keep your edge sharp, wherever you compete!
